The Field Application Engineer, who reports directly to our Global Field Applications Engineer, will be responsible for demonstrating our SmartMelter solution at customer plants world-wide, and supporting our customers and country representatives. This position requires extensive world-wide travel. Specific tasks include:
Lead and perform onsite SmartMelter demonstrations to potential customers;
Train customer personnel and provide customer support;
Set up SmartMelter solution at customer facilities and provide technical support;
Support the design, development and testing of additional add-on products/features for SmartMelter;
Minimum of Associate degree. Bachelors degree in an Engineering discipline is a plus.
Strong experience in working at manufacturing facilities with adverse environmental conditions involving high temperatures, noise, water.
Outstanding verbal, communication, and customer service skills; ability to work independently
Any experience in the glass industry is a strong plus.
As a product manager you will be spearheading our newest innovative asset management platform.
Lead product vision, strategy and roadmap of the revolutionizing Asset Management Ecosystem of PaneraTech
You will be regularly communicating with the CEO, EVPs, customers, our sales team and engineering team to evolve the product and learn the domain
You will focus on low hanging fruits to create best gain for the customer in early stage
Use analytical findings to create roadmap initiatives to optimize product’s methodology
Create key metrics to evaluate and continuously track product performance and health
Create presentations for product functionalities
Generate Product Requirement Documents and user stories
Track and measure success of products through robust KPIs
Coach junior product managers as we grow
Analyze competition by comparing the company’s product to competitors’ products
Creating clear analysis documents, use cases and leading our UX experts and graphics designers on creating the prototypes for the software team
Actively creating ideas in keeping our environment which is in hypergrowth maintainable
The ideal candidate will have participated at all levels of software product management and is driven to deliver rock-solid software with a passion and curiosity for learning the domain.
Bachelor’s Degree from reputable universities in an Engineering field
5+ years of successful history in Product Management with business perspective
Technology affinity using/learning basic online tools for product management and prototyping
Rock hard decision making about what is needed using a combination of customer communications, sales and executive teams, and KPIs you create
Experience in business analysis / user story creation
Client Facing Experience
Excellent communication skills (verbal and written) and interpersonal skills
Go getter Attitude with proven track record of successful products delivered to market
Fluent in written and spoken English
Possesses strong leadership, ownership, negotiation, and uncertainty management traits
Strong command of Agile frameworks and User Centered Design
Proactive with the ability to learn new concepts quickly
No military obligation for male candidates
An MBA degree
Experience with SAAS products
Technical knowledge and ability to learn complex, technical topics quickly and explain them simply.
Experience within Manufacturing Industry clients
Proven track record of strong business acumen and strategic thinking to understand, to prioritize and to respond effectively to clients’ issues and requests